Riverfront View Executive Condo, Portland, OR

My husband and I rented a river front condo in the Pearl District at McCormick Pier, 810 NW Naito Pkwy, #F-14, Portland, OR from Mr John Bunn, in August 2007. Upon arrival we found the condo was located directly across from a very active dual railroad track that loads cars during the night. We had to use ear plugs to sleep at night. There was no toilet paper, no hair dryer, no iron, no blankets, but worst of all Mr. Bunn entered the condo when we were not there, twice, using silly excuses for entering. While the condo was pricey and billed as "Executive class", the decor was early garage sale, with old mis-matched sheets and towels. Finally, Mr. Bunn decided to keep $100 of our deposit, blaming us for damage to an already damaged bedspread. It was obvious that the spread was damaged by the vacuum sweeper used by the maid after we had departed. So instead of dealing with the maid, he charged us. He admitted that the spread was already damaged and that he had collected from other tenents for the same spread. HOW CHEAP IS THAT! Beware of any condo located at McCormick Pier as you will have dozens of trains going past all day and all night often blowing their whistles and loading cars with stone.

You should place more information about this vacation home you are complaining about.  Such as names, address, and reason why you are complaining about it.  I am sure that there are several riverfront condo rentals in Portalnd..... which one is it?

First, lets deal with the need to enter the unit. Mrs Rhoades was contacted both times, first shortly after arrival when my housekeeper notified me that she had left a bag of supplies at the unit, and secondly when I added a new piece of artwork I had aquired. We are constantly improving the furniture and accesories in the unit, and always obtain permission from the renters before entry. In Mrs Rhoades case, I heard no complaints of any kind until after her departure when I sent her a letter with photographs attached showing damage to the unit. Because I dislike charging people, and because the torn comforter in question was beginning to show some wear, I discounted the charge for the replacement comforter considerably from $400 (My replacement cost) to $100.

At this point her communications became threatening in nature, she suddenly had nothing but complaints concerning the unit and it's amenities. She showed no consideration for the damages she had caused, instead trying to shift the blame to my housekeeper of seven years. She demanded her money back and threatened to spend her days blacklisting me any way she could unless she was not held accountable. Fortunatly, she took her complaint to the Better Business Bureau, who acted as an impartial arbitrator. I easily won that case and proved her accusations false (You can log on to the Better Business Bureau complaint here http://alaskaoregonwesternwashington.bbb.org/WWWRoot/Report.aspx?site=114&bbb=1296&firm=22413103 or simply go to their home page and research my name, John Bunn) but she still persists in attempting to smear my name.

I have had to spend time and money defending myself from this extortionist, and I suppose the simple route may have been to just take her abuse and pay for her damages myself. Instead, I have stayed true to my principals. I have continued upgrading the unit, while it was favorably rated before by most of my guests it is now even grander with brand new furniture and high end amenities and artwork. I have added an on-line guest book which allows my guests to express their opinions at check in, their positive comments can be viewed at the link here http://www.rentors.org/guestbook.cfm?pid=144773&cid=5 or by logging onto my VRBO listing 144773 and clicking on "comments'. I have never heard any other complaints regarding train noise, but then the complaints from Mrs Rhoades change from site to site, so who knows. The nearest tracks are across the river, and are primarily used when offloading grain ships.

 I have consistently proven myself at every turn, and still this woman continues her harrasment. To protect other Vacation Rental Owners who view this site, I am posting a warning here to avoid renting your unit to Mrs Sharon Rhoades of Louisville, Kentucky at all costs. This woman has still refused to acknowledge the damage she caused, and will stop at nothing to make YOU pay for her mistakes. Fortunatly, most vacation renters are good people who enjoy staying in private homes when they travel, and I have not let one bad experience sour me on renting out my unit. Only twice have I ever had to with-hold a portion of a deposit, once for a broken coffee table and once for this torn comforter. Most vacation renters prove to be quite considerate, and many have left us with posative comments regarding their stay. Sincerely, John Bunn, vacation rental owner.