Enjoy
I had someone ask for an aisle seat so that their hair wouldn't get messed up by being near the window. A client called in inquiring about a package to Hawaii. After going over all the cost information she asked, "Would it be cheapest to fly to California and then take the train to Hawaii?" Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1 hour lay over in Dallas. When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport, and I need a car to drive between the gates to save time. A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and got into Chicago at 8:33am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!! A woman called and asked, "Do airlines put your physical description on your bag so they know whose luggage belongs to whom?" I said NO, why do you ask? She replied, well, when I checked in with the airline, they put a tag on my luggage that said FAT. And I am overweight, is there any connection? After putting her on hold for a minute while I looked into it, (I was actually laughing) I came back and explained that the city code for Fresno is FAT, and that the airlines was just putting a destination tag on her luggage. A woman called and said: "I need to fly to Pepsi-Cola on one of those computer planes". I asked if she meant to fly to Pensacola on a commuter planes. She said, YEAH, WHATEVER.